24-Hour Customer ServiceAvailable whenever you need us
Get the attention you need when you need it most with 24/7/365 service at your convenience for accidents, claims, billing and more.
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801-942-0412
Phone Number
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Email Address
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1770 E Ft Union Blvd Ste 100
Main Office
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Round-the-Clock Service for Your Convenience
At Insurance Concepts, we strive for quality service with your convenience in mind. By offering 24/7/365 support, we’re here to serve you – when you need us most. Since accidents and non-collision oriented situations can fall outside of normal business hours, we’ve partnered with Allied Insurance’s On Your Side® service center to provide you with extended hours in case you need assistance.
For claims, accidents, billing information, and more, you can contact an Allied representative 24 hours a day, seven days a week at 800-282-1446.
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I first heard about Insurance Concepts when my mother-in-law had flooding at her condo in Provo and I saw how excellent Andy was in working with her. I contacted Andy for some quotes and ended up switching our cars, UTV, and home insurance over to Insurance Concepts. Over the years, they have been amazing to work with. They are quick (!) to reply to any questions I've sent their way and to update policies to reflect purchases, sales, new drivers, etc. I like that they have a variety of providers to work with, so they can provide good coverage and premiums for any situation. Most of the time, insurance works in the background to give you peace of mind and cover your liabilities; however, it gets really important when you're in an accident, and that's when you can really see if the coverage you have is up to snuff. I'm pleased to say that when we found ourselves in that unfavorable circumstance, Andy and Maddie were there for us. Recently, one of our daughters graduated from college and got her own car and insurance policy. I recommended that she work with Insurance Concepts because they have been so good to us.
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I had my car stolen, beat up and returned to me by the police two days later. It was a terrible experience. Before I even thought to call Andy Boyer, my guy for the last 18+ years, he texted me that he had submitted my claim. He's always that way; responsive, professional, knowledgable, happy to talk and I guarantee he could be the gecko in an arm wrestle or a bike race. Thanks for checking up on me Andy and caring about me & my family.
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I have been using insurance concepts for 23 years to insure lots of different properties and types along the Wasatch front and Utah. Madison and Andy are amazing to work with. Response, forward looking, problem solving. Highly recomend them.
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I've been with Insurance Concepts for 17 years and I have 5 policies with them. They are always quick to respond to my questions or make adjustments to my policies if needed. They're friendly and good to work with, their rates have been good whenever I've compared them to other providers, and when I have claims they go smoothly and are handled well.